Austax Townsville
About the company
Austax Townsville is a tax agent service operating in Townsville. The business has been assisting Australians for over 28 years and is powered by the team at My Fortress Accounting. Austax provides business accounting, taxation, compliance and business support services. Appointments are available virtually and by phone, and online lodging is offered. Austax offers a Maximum Refund Guarantee.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Austax have very kindly assisted me with my records after doing an excellent job of my taxes when I lived up that way. They are very professional and kind.
Not a good experience. 10 minute appointment. No questions asked about deductions just trying to promote other services that they have available. Low tax return and cost was $250. Accountant is such a hurry to get me out the door didn't take bank details so now return has been issued from ATO via cheque
Massive thanks to Mark for being so thorough with his work, which was able to save me a lot of money on my tax returns. Definitely recommend and will be using his services again!
Professional & highly knowledgeable accounting by Andrew who helped me through complex tax-time returns 👍 Parking was a breeze & conveniently located inside the Fit 4 Life centre with a wide range of other financial services on offer.
Have been using Austax Townsville for years, Mike Long is my accountant, and is the best l have ever used, l have no hesitation in recommending Mike at Austax.
I couldn't be happier with the financial services that the adviser at AUSTAX Townsville provide. I have been with AUSTAX For the past 23 years. The attention to detail and that they patiently answered all my questions gave me peace of mind. I look forward to continuing to work with them in the future.
Austax do not get the maximum tax credits back as advertised. In fact they tell you nothing and when you ask accountant where you can save on tax they say that's financial advise and you have to book an appointment with their financial advisor who then tell you to then tell the accountant. What a joke that's what accountants are there for but not at Austax. You get high accounting fees poor service and try and gouge further money out of you. This issue of concerns and service has been going on for years with me and when you challenge their performance and business ethics and credibility they refuse to do your tax which is quite humorous because they were already sacked. Austax you are a joke, you do not work for your clients to reduce tax liabilities unless there is more money in it for you. Totally disgusted in your service, expertise, skills and knowledge but you get 5 stars for the high costs and unprofessional conduct. I had to give you one star to post the review but in reality you do not get that from me as a business person myself.