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CHA Accountants Gold Coast

CHA Accountants Gold Coast

4.7(46 reviews)See reviews ↓·Gold Coast

About the company

CHA Accountants is an accounting firm based on the Gold Coast. Cha Robson is the Founder & Director and has over 30 years of combined experience in the accounting, finance and financial planning industry, having worked with CBA and Suncorp. The firm is registered with the Tax Practitioners Board and its liability is limited by a scheme approved under Professional Standards Legislation. CHA Accountants uses Quickbooks, Xero, MYOB and Reckon accounting programs. It provides tax and business accounting services in Brisbane and on the Gold Coast. The firm specialises in Business & SMSF Accounting and Late Tax Returns, including overdue tax returns with late lodgements from 2 to 25 years.

It has been looking after real estate agents based on the Gold Coast and Brisbane. CHA Accountants assists construction clients with structuring and QBCC. It provides services for medical and allied health professionals including doctors, physiotherapists, and nurses. It provides services for software and technology clients including grant applications and R&D. It provides services for not-for-profit organisations, preparing financials for yearly audit. It provides services for health and beauty clients. It provides services for professionals such as lawyers, engineers, and financial planners.

What customers say

Based on genuine customer reviews

On the Gold Coast, clients of CHA Accountants consistently describe a practice built around untangling overdue and complex tax affairs. A recurring theme across feedback is the handling of multiple years of late returns, including self-managed super fund obligations, business tax returns and BAS lodgements, with several customers noting that long-standing backlogs were resolved far faster than they had expected. The principal, Cha, is named repeatedly for her knowledge and reassurance, particularly where clients arrived anxious about ATO penalties, and her colleague Helen is also mentioned for client service.

A number of reviews mention clear communication, including prompt replies to calls and emails, and careful explanations that made the process straightforward for people who had previously managed their own returns or were living overseas. Practical outcomes such as identifying Medicare exemptions and bringing records up to date are described as delivered without fuss. The tone of the feedback is warm and confident, with clients pointing to thorough financial advice, attention to detail, accommodating rescheduling and an office team that treats them as valued. Work spans personal returns, business returns, BAS and superannuation matters, with speed and reliability emerging as the qualities clients return for year after year.

Accounting firmBookkeeping serviceSuperannuation ConsultantTax consultantTax preparation service
CHA Accountants Gold Coast — Customer photo

Reviews

Reviews are taken from publicly available sources.

VL
Veronica Lawrence25 February 2026

Highly recommended Cha! With some overdue tax returns to lodge, she made to process so easy and stress free. She had great communication and the turn around was so quick despite having multiple years to lodge. Will definitely be back for tax returns this year. Thanks Cha!

C
Candy24 February 2026

Great communication and very smooth. Cha is very knowledgeable and trustworthy. I completed a tax return with her whilst not being in Australia. Highly recommend her!

AA
Ahmad Alwan21 December 2025

I highly recommend Cha at Cha Accountants for her exceptional level of service and financial advice. Cha was professional, thorough, and extremely knowledgeable, providing clear and practical guidance throughout the process. Her attention to detail, responsiveness, and genuine care made everything seamless and stress-free. Cha’s advice was well-considered and tailored, giving me confidence in every financial decision. An outstanding accountant whom I would not hesitate to recommend to anyone seeking reliable and high-quality financial advice. A special note that Cha and her team worked outside of business hours to support me.

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Shreya24 July 2025

They did my tax return for 2022-23. I amended that tax return as medical exemption wasn’t included and my funds were stuck. I requested their help but they were unable to (and that’s not the reason for my 1 star review). I approached them again to do my taxes for this year ie 2024-25 to which they said yes. I provided all details, income, exemptions, etc and then they declined to do it rather rudely in my opinion. They mentioned they can recommend other accountants who can help but after I asked for those recommendations, they said they didn’t have any recommendations. Hence the 1 star review. Do not waste someone’s time by agreeing to do their tax return, asking for details and then decline.

MM
Mat Mal21 December 2023

These guys are magicians. I'd been sitting on three late tax returns for years (2007-10). I was quite stressed about the consequences and couldn't access old pay slips (and my fmr employers no longer had them). I finally decided to act and contacted Cha. Within a few minutes she asked for basic info then gave me a quick call. The next day all returns were lodged. I was stunned. All I was hoping for was for the overdue tax notification to go away. What actually happened was 14k just landed in my account and it is all closed out. I keep looking at Mygov just admiring the "no outstanding tax items" status. She is really affodable as well. I've already recommended to colleagues and do not hesitate in recommending her to the reader. Thouroughly impressed.

AF
ann-maree fisher27 June 2022

I can highly recommend CHA Accountants, super-efficient, professional and friendly. I'm an extremely happy and satisfied customer who'll be engaging CHA Accountants every year from now on. My story..........personal circumstances unfortunately had me in a situation where I had a lot of outstanding tax returns and the ATO had contacted me seeking urgent submission, with a due date, of my returns, or I would very likely incur penalty notices. As you can imagine, my stress levels were pretty much at an all-time high, what to do, where to start, gathering and sorting my paperwork plus meeting the ATO's deadline. I also have an investment property and I wasn't sure about what deductions I could claim or what I couldn't claim - expenses, capital, depreciation and the rest! I had looked at a lot of accountant/tax advertisements but I saw an ad for CHA Accountants which appealed to me, so I bit the bullet, rang immediately and Cha answered. Cha was amazing from that very first phone call. She really listened to me. She heard and understood my situation without any judgement on my part whatsoever, which was fantastic and it made me feel instantly better. She discussed how we would get this done, what documentation would be needed, what did I have and what documentation didn't I have? Cha offered options and solutions to all of it. All the while Cha kept reassuring me everything would be okay, and not to stress, we can work this out, everything will be fine. It was far better than fine. One week after ringing Cha, my years of paperwork sorted/dealt with, all my claimable deductions worked out and reviewed, and my outstanding tax returns were submitted by Cha as per the ATO's due date. A few days later I had my tax refund, far more than I had thought I would ever get and I was incredibly happy that Cha sorted it out and I didn't incur any penalties. I hope my story of my very positive experience with CHA Accountants is helpful information for others, Ann-Maree Fisher.

RJ
Ross Jones24 March 2022

Several months ago I contacted Cha Accountants regarding overdue returns for my SMSF. I was quite worried about any ramifications from the ATO for being late. I arranged an interview with Cha and she made me feel quite at ease after the first visit as to how she could help me to get everything up to date and compliant once again. The service I received during this time was nothing but professional and friendly. I was amazed at how quickly my returns were all completed and lodged. I would strongly recommend Cha Accountants to anyone with a SMSF.

Accountants in Gold Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Gold Coast are compared.

Contact
+61433237661www.chaaccountants.com.auSouthport Central 1B Commercial, Suite 1112, 56 Scarborough St, Southport QLD 4215
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
Saturday08:00–17:00
SundayClosed