H&R Block Tax Accountants Toowoomba
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What customers say
Based on genuine customer reviews
Reviews
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Don’t ever use this firm to do your taxs they are unprofessional and delay your return 3 weeks later iam still waiting for my return
Haven’t lodged my tax return for this year, been 7 days! Called them oh we are back to back with appointments and can’t see what “quality “ have an issue with… just jumped online and there was 5 appointments for today, more tomorrow and over the weekend!
Used them to assist in estate, they have stuffed me around for weeks, saying its ATO, ATO says it is their issue. Have asked repeatedly to relodge via paper. Not helpful in the least. Very disapointing service. And also last time i called i got placed next to a keyboard for 5 minutes listening to keys tapping. I am revising this, Following my complaint, i had one of the nicest ladies ring and help assist my matter and help sort my issues out, the issue being with ATO not HR Block. She was very sincere, very helpful, very explanitory which helped me process quite a great deal. For which i am thankful. I cannot remember her name, but she does deserve recognition for great professional work. 5 stars.
Terrible. Didn't lodge my tax return months after, only to get a letter early this year saying have I done a tax return?? Then to be rung in the coming days by Dean saying he forgot to send it off... Not paying someone 350ish dollars to do an improper job and potentially get me a fine. Would not recommend.
After doing my tax online the past few years I decided to try H&R Block as I was expecting a bill. The knowledge and professionalism from Jodie L was brilliant and turned my negative into a positive return!!!. Can not fault anything with my appointment. I was in and out very quickly with no drama. Give Jodie a pay rise i say!!!.
Phoned up on Tuesday and got a appointment for Wednesday morning to get my tax done before the deadline. Susan did an awesome job and got everything sorted.
Lois was lovely and guided me through my tax return over a phone appointment. She was very proffesional and kind and went out of her way to provide expert advice.

