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H&R Block Tax Accountants Toowoomba

H&R Block Tax Accountants Toowoomba

3.9(76 reviews)See reviews ↓·Toowoomba

About the company

H&R Block Tax Accountants Toowoomba is open year-round to assist members of the local community with their taxation needs. The experienced staff have more than 20 years of assisting people with their taxes. The practice offers individual tax returns, partnership tax returns, tax returns for share and property investors, late and multi-year tax returns, amendments to prior year tax returns, second look assessments, ATO audit assistance, sole trader and contractor tax returns, business activity statements, bookkeeping and payroll services, financial statements, ABN registration and company or trust set up, company and trust tax returns, self managed super fund setup and tax returns, loans and financial advice, and US expat tax returns.

H&R Block offers a maximum refund guarantee: if an error entitles a client to a larger refund, H&R Block will refund the preparation fee and file an amendment with the ATO, up to 2 years after the original notice of assessment.

H&R Block offers a satisfaction guarantee: if services fall short of satisfying, clients can stop the return from being lodged at no cost. H&R Block's accountants are experienced and qualified. H&R Block specialises in meeting the requirements of regulators such as ASIC and the ATO. H&R Block provides online, real-time access to business financial records and performance. H&R Block's business services include accounting services, Single Touch Payroll, setting up a business, performance and KPI tracking, ASIC compliance, cashflow and budgets, financial reporting, and business plans.

What customers say

Based on genuine customer reviews

H&R Block Tax Accountants Toowoomba handles tax returns, bookkeeping and broader accounting and business administration work for individuals and small operators across Toowoomba, and the feedback points in two directions. Customers in several reviews describe a smooth, well-organised process: first-time filers felt overwhelmed before their appointment but left understanding the system, with staff asking the right questions so returns were filed correctly. Named team members Jodie L, Rath and Susan draw repeated praise for knowledge, professionalism and a friendly manner that puts clients at ease, and reviewers often note quick turnaround, sometimes booking one day and being seen the next.

A recurring theme in the less favourable accounts is follow-through: returns not lodged when expected, appointments that had to be rescheduled, and difficulty reaching the office by phone or email. In more than one case the problem was eventually resolved after a direct call, with the person making contact and correcting the matter, and one customer who had raised a complaint acknowledged the effort to sort things out. The work spans straightforward personal returns through to estate matters and ongoing bookkeeping, with staff guidance on deductions and refunds frequently mentioned.

Accounting firmBookkeeping serviceBusiness administration serviceIncome tax help associationTax preparation
H&R Block Tax Accountants Toowoomba — Customer photo

Reviews

Reviews are taken from publicly available sources.

MB
Michael Butler4 August 2026

Don’t ever use this firm to do your taxs they are unprofessional and delay your return 3 weeks later iam still waiting for my return

CD
Carla Duffell30 July 2026

Haven’t lodged my tax return for this year, been 7 days! Called them oh we are back to back with appointments and can’t see what “quality “ have an issue with… just jumped online and there was 5 appointments for today, more tomorrow and over the weekend!

JD
Joseph DeSmet9 June 2026

Used them to assist in estate, they have stuffed me around for weeks, saying its ATO, ATO says it is their issue. Have asked repeatedly to relodge via paper. Not helpful in the least. Very disapointing service. And also last time i called i got placed next to a keyboard for 5 minutes listening to keys tapping. I am revising this, Following my complaint, i had one of the nicest ladies ring and help assist my matter and help sort my issues out, the issue being with ATO not HR Block. She was very sincere, very helpful, very explanitory which helped me process quite a great deal. For which i am thankful. I cannot remember her name, but she does deserve recognition for great professional work. 5 stars.

C
Connor18 March 2026

Terrible. Didn't lodge my tax return months after, only to get a letter early this year saying have I done a tax return?? Then to be rung in the coming days by Dean saying he forgot to send it off... Not paying someone 350ish dollars to do an improper job and potentially get me a fine. Would not recommend.

AS
Allan Shanks5 December 2025

After doing my tax online the past few years I decided to try H&R Block as I was expecting a bill. The knowledge and professionalism from Jodie L was brilliant and turned my negative into a positive return!!!. Can not fault anything with my appointment. I was in and out very quickly with no drama. Give Jodie a pay rise i say!!!.

TL
Tracy Lockhart30 October 2025

Phoned up on Tuesday and got a appointment for Wednesday morning to get my tax done before the deadline. Susan did an awesome job and got everything sorted.

AC
Aidan Cureton24 October 2025

Lois was lovely and guided me through my tax return over a phone appointment. She was very proffesional and kind and went out of her way to provide expert advice.

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Contact
Working hours
Monday08:00–17:00
Tuesday08:00–19:15
Wednesday08:00–19:00
Thursday08:00–19:00
Friday08:00–18:00
Saturday08:00–16:00
SundayClosed