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ITP Income Tax Professionals Gladstone

3.9(19 reviews)See reviews ↓·Gladstone

About the company

ITP Income Tax Professionals Gladstone is part of ITP Queensland, a Queensland-owned franchise with over 50 locations across the state. ITP Queensland is a family run business. The national franchise began in 1979. In 2004, two women took on the Queensland franchise, and ITP Queensland is now guided by the next generation of the family. ITP Queensland is connected to a national brand with over 50 years of history. ITP Queensland offers face-to-face appointments, virtual consults and an Online Tax Assist platform.

ITP Gladstone offers preparation and lodgement of current and previous year income tax returns, including those with foreign income and special considerations for under 21s. It provides ATO representation, liaising and representing clients with the Australian Taxation Office. Services also include cryptocurrency tax advice, rental property tax services covering income, expenses, depreciation and tax reporting, investment and capital gains tax advice for property, shares and other assets, business tax services for sole traders, partnerships, trusts and companies, bookkeeping and accounting services, and BAS and IAS lodgement.

What customers say

Based on genuine customer reviews

Income tax returns and bookkeeping sit at the centre of the work this Gladstone practice handles, and individual lodgements generate most of the commentary. Recurring praise centres on Rachel, whose name appears again and again, with clients describing her as efficient, knowledgeable and supportive across the whole process, including one taxpayer who has returned year after year. Clients describe a friendly, helpful team that makes the process straightforward, and quick turnaround on simple returns is a theme that surfaces often.

Ease of dealing with staff, patience and clear explanations also feature regularly. Some reviewers report disappointment with the outcome of their returns or the advice given, and in a few instances the fees charged were questioned. These accounts sit alongside a larger body of favourable feedback. What stands out is a practice built on repeat relationships with individual taxpayers, where personal attention from a known staff member is the most consistent thread running through the comments, and the quality of that one-to-one contact shapes how clients describe their visits.

Bookkeeping serviceTax consultantTax preparation

Reviews

Reviews are taken from publicly available sources.

OJ
Olivia Johnson4 August 2026

Bad experience i have had this time round. I will not return to ITP next year.

DA
Dave Account31 January 2026

Rachel gave me terrible advice, I sought advice from a qualified tax account and got a much better return that well and truly covered the extra $50 they charged me.

TE
Terieza E De Scande2 October 2025
LA
Linda And Neil Law And Colclough17 September 2025
MT
melanie talke10 August 2025

Lovely, helpful lady there.

ST
story time29 July 2025

Absolute worst experience I have ever had. Just recently moved to the area and stayed with ITP. First time in my entire working career I have had to pay on my tax return. Every year prior through a different ITP branch my returns have been in the thousands. Avoid this branch, I am now out of pocket thousands.

RP
Roslyne Prasad24 July 2025

Rachel was very helpful and great support while she did my tax . 👏 Thanks Rachel

Accountants in Gladstone compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Gladstone are compared.

RankProviderRatingReviewsOpen Sat.
1CQ Taxation Services - Gladstone★ 4,969No
2H&R Block Tax Accountants - Gladstone★ 4,719No
3Tax Biz Accounting★ 4,510No
4UHY Haines Norton Gladstone★ 4,36No
5ITP Income Tax Professionals Gladstone (this page)★ 3,919Yes
Contact
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–18:30
Friday09:00–17:00
Saturday09:00–13:00
SundayClosed