LINK Books - Brisbane Xero Bookkeepers
About the company
LINK Books is a Brisbane-based bookkeeping practice founded in 2012 by James Webb. Emma Pollard is Partner & Managing Director. The firm is a Registered BAS Agent (agent 26865001) and a Xero Platinum Partner, and was named Xero's QLD Bookkeeping Partner of the Year in 2016. Every bookkeeper is Xero certified. It is part of the LINK group, with chartered accountants providing oversight.
The team has grown from one person to a full bookkeeping practice. LINK Books serves clients across Brisbane and Australia, including trades, NDIS providers, hospitality, gyms & fitness, medical & allied health, eCommerce, real estate agencies and P&C associations. Main services include small business bookkeeping, payroll services, Xero setup & conversion, Xero training, and catch-up bookkeeping.
What customers say
Based on genuine customer reviews
LINK Books is a Brisbane-based Xero bookkeeping service holding a 4.9 average across 126 reviews. Reviewers describe ongoing BAS, IAS and payroll processing handled month to month, help resolving accounting software issues, and support through business growth and acquisitions.
Bookkeepers are frequently named, with Emma, Bibiana and Lwin coming up repeatedly for diligent, well-organised work and quick replies to questions. Several clients mention moving over after ongoing issues with a previous firm, and some also use related services within the wider LINK group. The consistency of this feedback points to a reliable, process-driven bookkeeping team for small businesses.
Reviews
Reviews are taken from publicly available sources.
I’ve been a client of Link for many many years and the service is always great, Bibiana Has been a great addition to ZACS experience with LINK and I hope too continue working with her long into the future
We have been using LINK Books for almost 12 months, and reccomend them extremely highly, IAS, BAS and payroll is easy and seamless. They have made our business alot more efficient. Deftintiley professional in the way they conduct businss.
Bibiana was friendly, knowledgable and assisted us with our accounting software issues! Would gladly recommend to other people.
Minh Dough at Link Books is an outstanding bookkeeper to work with. She’s professional, proactive, and always provides sound advice that’s helped me strengthen the financial foundations of my business. Her attention to detail and clear communication make managing my accounts stress-free. The wider Link Books and Link Advisors team also deserve recognition for their reliable, business-minded approach and commitment to helping clients succeed. Highly recommended for anyone looking for dependable, knowledgeable bookkeeping and advisory support.
The Team at link are very accommodating, efficient, it was a pleasure working with them, especially Emma super diligent, organised and professional. Would recommend to anyone looking for a fast and reliable team.
Emma was an amazing help for me! Loved our time working together. Always friendly and informative. Great communication and quick to reply with any questions I had.
Awesome service from our accountant Bibiana at Link Books! Super helpful, easy to deal with, and always on top of things. Makes running the business a whole lot easier. Highly recommend!
Bookkeepers in Brisbane compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Brisbane are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | aVers Bookkeeping Brisbane | ★ 5,0 | 27 | No |
| 2 | Bookkeeper Connect - Brisbane Xero Bookkeeper | ★ 5,0 | 18 | No |
| 3 | Go Figured | Brisbane Bookkeepers | ★ 5,0 | 13 | No |
| 4 | Notch Above Bookkeeping | ★ 5,0 | 13 | No |
| 5 | LINK Books - Brisbane Xero Bookkeepers (this page) | ★ 4,9 | 126 | No |