New Wave Accountants Gold Coast
About the company
What customers say
Based on genuine customer reviews
New Wave Accountants Gold Coast holds a 4.8 average from 179 reviews. Sophie and Staci are named for patient support helping a first-time business owner understand bookkeeping, while Rachel and Matt are separately credited with clear, approachable advice for newly launched businesses. Several long-standing clients, some over three to five years, describe the team as proactive about minimising tax and improving business financial health.
One reviewer described a markedly negative experience, alleging poor follow-up after onboarding and errors in a BAS lodgement that required correction by another accountant. Reviewers should weigh this account against the largely positive, long-term client feedback that otherwise dominates the reviews.
Reviews
Reviews are taken from publicly available sources.
Excellent service from start to finish. Professional, knowledgeable, and always responsive. They made everything straightforward and stress-free. I highly recommend them to anyone looking for a reliable accounting firm. ⭐️⭐️⭐️⭐️⭐️
We have just recently moved to New Wave after being with a tired and not proactive accountants who just stressed us out. With the team of Rachel, Danielle and Wayne they are amazing they have a hands on approach and explain things to us so that we can understand. The reporting and their quick responses to our queries are above and beyond - we cannot wait to see what they can do for us and our business. A great change for us in every way the positive energy and bright ideas. Thank you
New Wave accounting have been amazing to work with over the past 5+ years. Always responsive, proactive and looking for the best outcome for me. Always happy with the service and accounting outcomes. Great team!
We've been with New Wave Accounting for just over a year now and honestly couldn't be happier with the decision to come on board. Marlon has been brilliant to deal with from day one. He helped us restructure, brought real clarity to areas of the business we'd been unsure about, and has genuinely become someone we trust to have our back. Every time we meet, we leave feeling relieved. I would recommend New Wave to anyone looking for a great accountant. Side bonus they have nice coffee at the office too.
Sophie & Staci and the team have been so helpful. When I opened my first business they were so supportive and patient as I didn’t understand the book keeping. They are always so quick to email back or call when I have questions. Love working with them
I've had an outstanding experience working with Reuben, Roland, Sophie and Staci. Their service is consistently professional, friendly and highly responsive. What sets the team apart is their proactive approach, they don't just handle the numbers, they provide valuable advice and insights that help me make better business and financial decisions. Communication is always excellent, with prompt responses and clear explanations whenever needed. The entire team is approachable, knowledgeable and genuinely invested in achieving the best outcomes for their clients. I highly recommend Reuben, Roland, Sophie and Staci to anyone looking for an accounting team that goes above and beyond. Thank you all for your exceptional service and support.
We are so glad we found New Wave Accounting. After working with a few different accountants over the years, the difference has been incredible. The team is professional, organised, knowledgeable, and always quick to respond. They are attentive, proactive, and provide clear advice whenever we need it. We highly recommend New Wave Accounting to anyone looking for an accounting team they can trust.
Accountants in Gold Coast compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Gold Coast are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | I Count Beans Accountants & Bookkeepers | ★ 5,0 | 101 | No |
| 2 | TW Accounting - Gold Coast | ★ 5,0 | 33 | No |
| 3 | Future Wealth Partners - formerly Infinity Financial Consultants | Accorti Accountants + Advisors | ★ 5,0 | 29 | No |
| 4 | Cordner Advisory | Gold Coast Accounting & Business Advisory | ★ 5,0 | 28 | No |
| 5 | SJ Ellis Accounting Services | ★ 4,9 | 201 | No |
| 11 | New Wave Accountants Gold Coast (this page) | ★ 4,8 | 179 | No |