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Acumen Accounting & Business Services Pty Ltd

Acumen Accounting & Business Services Pty Ltd

5.0(11 reviews)See reviews ↓·Toowoomba

About the company

Acumen Accounting & Business Services Pty Ltd is an accounting and business services firm based in Toowoomba, Queensland. The firm provides accounting and taxation advice to companies, trusts, self-managed superannuation funds, and individuals. It offers services in self-managed superannuation, business analysis and growth, and structuring and asset protection. The firm is a member of CPA Australia. Its liability is limited by a scheme approved under Professional Standards Legislation.

What customers say

Based on genuine customer reviews

Veterans and small business owners form the bulk of the clientele described in feedback for this Toowoomba accounting practice, and their comments converge on the same handful of strengths. Lorraine is named in several accounts of complex tax returns, where her grasp of the veteran tax system and her patience in explaining bureaucratic rules draw consistent praise. Reviewers describe her as warm, thorough and proactive in keeping people informed, while a long-standing business client credits Chris Sykes with supporting company structures and tax returns over many years, noting that the advice extends well beyond routine number work and has helped guide business growth.

The team is repeatedly described as asking the right questions to steer clients in a useful direction, and the value delivered for the fee charged comes up as a common thread. Communication is another recurring theme, with clients noting clear and timely updates from the first enquiry through to the finished return. Attention to detail and a personable manner are mentioned often, and several long-term relationships of a decade or more suggest that reliability and consistency underpin the practice.

Business management consultantTax consultant

Reviews

Reviews are taken from publicly available sources.

BW
Brad Williamson11 July 2026

Lorraine is a treasure. Outstanding service from her from start to finish! She is is professional, personable, proactive communicator and highly knowledgeable particularly around veteran tax returns.

BM
Blue Mind Health -Consultant7 October 2025
RB
Ryno Botha10 December 2024

I had the pleasure of working with Lorraine on a complex tax return, and I can confidently say she has been absolutely amazing and a true professional throughout the process. Lorraine went above and beyond to assist me, ensuring everything was handled with the utmost care and attention to detail. Her communication was clear, timely, and incredibly professional, making the entire experience seamless. As a veteran, I was especially impressed by her expertise in CSC matters—she truly knows her stuff. I only wish I had discovered her services sooner! I will definitely and highly recommend Lorraine to anyone in need of tax assistance.

KS
Kate Smiles14 November 2024

As a former defence force member I found Lorraine fantastic. A highly knowledgable professional . 👍

NB
Ngaire Betts28 August 2023

Thank you Lorraine for your consideration and dedication to veterans. Your knowledge and ability to explain a complicated and bureaucratic tax system in the veteran space was fantastic!

MF
Mitch Fittock11 March 2023

Lorraine was very helpful with all of my enquiries. Thanks

CG
Chris Graf12 October 2022

I really enjoyed the company of Lorraine. She is a warm and lovely person who gives all to her client. She was very thorough and has a vast understanding of what's required in order to assist you and direct you by achieving the best outcomes regarding your tax obligations. I am only too happy to recommend her, and will continue to use her services. Thank you Lorraine, much appreciated

Accountants in Toowoomba compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Toowoomba are compared.

RankProviderRatingReviewsOpen Sat.
1Acumen Accounting & Business Services Pty Ltd (this page)★ 5,011No
2Duggan Partners★ 5,011No
3Carrick Aland Accountants Toowoomba★ 5,010No
4GTH Group +★ 5,04No
5Willmot Accounting★ 5,03No
Contact
+61746339800www.acumenaccounting.com.auSuite 1/195 Hume St, Toowoomba City QLD 4350
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed