Bristax
What customers say
Based on genuine customer reviews
Bristax holds a 4.9 average from 344 reviews, with Stevie and John Ellis both named repeatedly for individual tax returns, including cases involving clients new to Australia and non-residents for tax purposes who reviewers say found it hard to find an accountant experienced with their situation elsewhere.
Small business clients also mention the team's efficiency at tax time. Several reviewers describe being long-standing clients of four to ten years, including one who continues phone appointments with John after relocating interstate. This consistent, relationship-focused feedback points to a well-regarded tax practice for both individuals and small businesses.
Reviews
Reviews are taken from publicly available sources.
Absolute legend, best accountant I have ever used! Highly recommend!!
Very happy with Bristax, as non-residents for tax purposes it was very hard to find an accountant that understood our needs and charged reasonable rates. Highly recommend Stevie and Bristax.
Great service and incredibly responsive. The turnaround was impressively quick, and the entire process was smooth and hassle-free. Highly recommend!
Being new to Australia, we were unsure of how to go about completing our Tax requirements. We found Stevie and have absolutely no regrets. Stevie was so helpful, kind and thorough. Thank you so much.
I have worked with Bristax and Stevie for the last few years. She is a highly skilled tax professional, very efficient and has close attention to detail. Highly recommend
I was initially provided with a quote, but upon following up to confirm its validity, I was informed the price had increased by approximately 65%. When I requested clarification on whether the service remained the same or an explanation for the steep increase, the company’s director (Stephen Blake) dismissed my inquiry, stating they were “far too busy” to respond/negotiate. It is baffling that addressing a straightforward question about a price change would require the director’s direct involvement, and equally concerning that such a basic customer concern was met with outright disregard. This response is neither professional nor reflective of a client-focused business ethos. If the company cannot provide a clear explanation for significant price adjustments, they should at least delegate such communications to someone capable of engaging with clients respectfully. Simply brushing off legitimate questions damages trust and undermines confidence in their service.
Third time for us using this Brisbane based tax agent. We lodge our taxes with John Ellis, he is very charismatic and is genuinely interested in you as a customer. He will do a thorough walk-through and fill in all the blanks you as a customer either don't know about or forgot about. If you would like to maximize your tax refund give them a call, they will not disappoint. Thanks John, see you next year!
Accountants in Brisbane compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Brisbane are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Acctivate Business Accountants - Brisbane | ★ 5,0 | 189 | No |
| 2 | Rise Accountants | ★ 5,0 | 181 | No |
| 3 | Spark Accountants | ★ 5,0 | 68 | No |
| 4 | Taggart & Partners - Business Accountants | ★ 5,0 | 41 | No |
| 5 | TaxGem Accountants | ★ 5,0 | 20 | Yes |
| 11 | Bristax (this page) | ★ 4,9 | 344 | No |