H&R Block Bunbury

H&R Block Bunbury has been operating for over 20 years. The office manager is Lesley McGrath, who has received several national awards for service and training. H&R Block Bunbury offers tax return services including individual, partnership, sole trader and contractor tax returns, and business activity statements. H&R Block offers a maximum refund guarantee, refunding the preparation fee and filing an amendment with the ATO if an error entitles the client to a larger refund, up to 2 years after the original notice of assessment.

H&R Block offers a satisfaction guarantee allowing clients to stop their return from being lodged at no cost if services fall short. H&R Block's business services include accounting, Single Touch Payroll, business set-up, ASIC compliance, cashflow and budgets, financial reporting and business plans. H&R Block specialises in meeting the requirements of regulators such as ASIC and the ATO.

Tax preparation and bookkeeping for individuals, businesses and self-managed super funds form the core of the feedback for this practice, which also attends to business administration matters. Long-standing relationships feature heavily, with customers returning year after year for their returns and continuing with the firm after moving into the region. The patience and expertise of the team earn frequent praise, with Deborah Bowman, Brett, Maria and Tanya singled out for explaining matters clearly, posing the right questions and staying composed and courteous through busy stretches.

A recurring observation concerns the depth of advice and the effort invested in achieving the most favourable outcome, with clients expressing surprise at the results obtained. Warmth and a welcoming atmosphere are noted, as is efficient processing that resolves a return in one sitting. The professional yet approachable manner of the staff emerges as a consistent theme, alongside a readiness to extend extra assistance. Work spans tax returns, accounting and continuing business support, with customers reporting satisfaction with the returns produced and an intention to remain with the service.