Find Accountant AUAdd your business
← Back to Rockhampton
ProfitAbility Virtual Assistance

ProfitAbility Virtual Assistance

5.0(12 reviews)See reviews ↓·Rockhampton

About the company

ProfitAbility Virtual Assistance is a Rockhampton-based Australian company founded by Kylie Ufer. Its team includes qualified BAS Agents. The company provides bookkeeping and cloud accounting software services, virtual receptionist services, virtual assistant services, a virtual office package in Rockhampton, social media services, meeting room hire in Rockhampton's CBD, data entry services, copywriting services, cyclone business support, serviced office services, and meeting and training room hire.

It serves small business professionals, tradies, and retailers. It offers a free strategy session, and phone consultations or face-to-face Zoom meetings.

What customers say

Based on genuine customer reviews

Clear communication and dependable support stand out as the recurring themes among those who have worked with ProfitAbility Virtual Assistance in Rockhampton. Kylie is named repeatedly for her prompt and detailed replies, with clients noting she explains bookkeeping matters in plain language so business owners feel less overwhelmed by financial processes. Reviewers often describe monthly financial reports that clarify where funds have been allocated, alongside assistance with BAS submissions and keeping bookwork current. Beyond accounting support, the team is praised for creative design work, turning client ideas and pencil drawings into storytelling resources.

Businesses also value the patience and professionalism shown when adopting new technology, and the meeting rooms have been used for appointments with positive experiences reported. Honesty, reliability and a willingness to answer questions thoroughly come up often, with clients describing follow-up contact as straightforward. One reviewer notes that handing over tasks previously managed alone proved a worthwhile investment. The service extends to helping establish online ventures, with feedback and ideas offered as projects progress. Clients mention referring Kylie to their own contacts who needed help with tax and related matters, and those referrals are said to be gratefully received.

Business to business serviceBusiness administration serviceData entry serviceMarketing consultantVirtual office rentalWebsite designer

Reviews

Reviews are taken from publicly available sources.

BY
Brett Young12 June 2026

The team at ProfitAbility Virtual Assistance are fantastic to work in with. I have utilised their meeting rooms on several occasions for business meetings and it has always been a positive experience.

NA
Ngaire Arthur5 January 2024

Kylie and her team were great. They helped me get things sorted. After always doing everything myself it took a while to learn and to embrace having Kylie and the team. Was a good investment and will have no hesitation in getting them back in the future if the need arises.

CJ
Christopher James16 January 2023

Great Facility... Always clean and tidy with great service. totally recommend it for small businesses doing training, recruiting and even meeting clients if a sole trader.

MC
Melinda Clift26 January 2020

With an upcoming renewal of my annual domain services through a very well known, international provider I thought it was time to review how much I was spending on my hosting and other services. I discovered that Profitability Virtual Assistance was an Australian company who offered amazing deals on exactly what I was after. I did some cost comparisons, and this year I have saved more than 50% on what I was paying through this other hosting company - crazy right? The migration of my sites, and all my associated services went smoothly and without a hitch - I'm kicking myself that I hadn't discovered them sooner. The money I saved can now be spent on other important investments back into my business. Thank you Profitability Virtual Assistance, you are a game changer!

MW
Mel W11 October 2018

Thank you Kylie and the team for your amazing creative designs for my business. They are awesome! I contacted Kylie to create resources for my business, which helped to take the stress and time out of my busy schedule to attempt these creations. The team created my pencil drawings into a fantastic storytelling genius. They took my ideas and literally put their hearts and souls into my business to achieve the resources I needed. The professionalism and timely turn around times, with regular updates and communication, made the whole process from start to finish simple and easy. It took the stress and gave me time back to focus on other areas of my business. Would highly recommend Kylie and the team.

TD
Toni Delaney28 March 2017

ProfitAbility Virtual Assistance has greatly assisted in setting up our online business. They have been very patient and professional with encouraging us to embrace technology, and providing support, feedback and ideas in moving forward with the business venture. Their knowledge in the technology and business world is current and thorough. They have been very open, honest and reliable. I leave our business meetings being inspired from their warmth and the value added. A big thanks to Kylie and the team. We willl be using them again as we venture on our journey

BD
Bianca Daniels27 March 2017

Kylie is the our go to woman for all our book keeping needs. She can talk in layman terms, so you are not overwhelmed by the whole process and can easily understand what is happening in your business. She is an honest and easy person to communicate with - which means asking the 'silly' questions is less daunting. She is thorough with every detail of our business providing us with reports every month. Allowing you can see exactly where you are standing financially and where your funds have been allocated for the month. Would highly recommend Kylie for any of your business needs an asset to have on your businesses team!

Bookkeepers in Rockhampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Rockhampton are compared.

RankProviderRatingReviewsOpen Sat.
1ProfitAbility Virtual Assistance (this page)★ 5,012No
2ALL THINGS ACCOUNTING & BUSINESS SERVICES★ 3,73No
3Core Professionals Accounting & Taxation Services★ 3,02No
Contact
+61749219900profitabilityva.com.au67 East St, Rockhampton City QLD 4700
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
SaturdayClosed
SundayClosed