Taxation & Professional Services

Taxation & Professional Services is an accounting firm in Mackay established in 2004 and led by Helen Turnbull. The firm carries forward a family tradition and serves individuals, small businesses, sole traders, partnerships, companies, trusts, and self-managed superannuation funds. It is a member of CPA Australia and the Institute of Public Accountants, and its staff are registered tax agents.

The firm's expertise extends to agriculture, construction, finance, and real estate. Helen Turnbull holds MIPA and B.Acc and is owner, accountant, and tax agent. Russ Shepherd holds FCPA and FIPA and is an accountant and tax agent. Kylie Shepherd is office manager. The firm has served the Mackay area for over 40 years of experience. It provides taxation, accounting, and bookkeeping services and offers fixed fees.

Taxation & Professional Services has earned a reputation among its clients for dependable accounting support, with reviewers frequently describing relationships that span many years across personal and company matters. Russ and Helen are the names that recur most often in feedback, with their professionalism, reliability and prompt completion of work singled out for particular praise. Helen is repeatedly described as straightforward to deal with, while Kylie draws consistent thanks for her helpful, courteous manner when clients bring problems to the practice. A theme running through the comments is the warmth and efficiency of the team, credited with easing the pressure that surrounds tax and business activity statement deadlines.

Customers also speak highly of the depth of advice available and the breadth of knowledge applied to their circumstances, noting that the firm keeps pace with changes affecting their operations. The practice is portrayed as approachable and responsive whenever assistance is required, whether for company accounts, individual returns or broader accounting queries. Comments from clients who have previously engaged other firms indicate this practice stands apart in their experience, and a number express an intention to keep working with the team well into the future.