Find Accountant AUAdd your business
← Back to Maitland
The Vault Bookkeeping - Xero Bookkeeper Hunter Valley

The Vault Bookkeeping - Xero Bookkeeper Hunter Valley

5.0(19 reviews)See reviews ↓·Maitland

About the company

The Vault Bookkeeping Pty Ltd was founded in 2017 and is a registered BAS agent. Katie Williams is the founder, Company Director and BAS Agent. The business is family-oriented, with family at the heart of its values. The team includes BAS Agent Josie Taylor, who joined in June 2023. Senior Bookkeeper Katrina Roxby joined in September 2023 and is working toward BAS Agent registration. Donna March has been with the business since 2020 and has over 30 years of banking and lending experience. Abbie Whitehorn has over 15 years of hands-on bookkeeping experience. The business specialises in supporting trades, construction, and service-based businesses.

Katie Williams specialises in supporting businesses in building and construction, allied health, retail, and hospitality sectors. Katie Williams serves on the ATO E-invoicing panel and is the ICB Network Facilitator for the Hunter. Katie Williams was recognised as the inaugural LUCA Award Bookkeeper of the Year and Network Leader of the Year for 2024. The business works with software including Xero, XBert, ServiceM8, Tradify, Hubdoc, Wunderbuild, BuildXact, Ignition, Karbon, Fireflies, and Deputy. Main services include bookkeeping, BAS and tax compliance, payroll, reporting, and software optimisation.

What customers say

Based on genuine customer reviews

The Vault Bookkeeping - Xero Bookkeeper Hunter Valley has built a loyal following among small business owners around Maitland, with several customers noting they have stayed with the firm for years. Katie is named repeatedly as the driving force behind the service, described as knowledgeable, approachable and generous with her time; one reviewer recalls that she answered every question without hesitation. Clients frequently highlight the firm's responsiveness, with messages and requests handled promptly and without fuss.

A recurring theme is the order brought to messy or neglected books: reviewers describe having their accounts tidied, structured and corrected, including situations where a previous bookkeeper had left matters in disarray. The team's expertise is a point that comes up often, with customers reporting that their books are accurate and ready for their accountant at tax time, and that efficient systems have been set up to keep operations running smoothly. Friendly, professional dealings are mentioned alongside meticulous attention to detail, and the team is also described as community minded. Small businesses appear to be the core of the client base, and the work spans bookkeeping, BAS preparation and broader operational organisation.

Reviews

Reviews are taken from publicly available sources.

DM
David Moran22 August 2025

“The team at Vault have been nothing short of exceptional for our business. They’ve not only helped us structure and organise every aspect of our operations, but also untangled and corrected the mess left behind by our previous bookkeeper. Their professionalism, expertise, and support have been an absolute game-changer for us. If I could give them 6 stars, I would – they truly deserve it!”

RW
Renee Wheway22 January 2025

4 years on and we still use these guys. They have been very good for our small business and we will continue to use them whilst ever we are in business.

KF
Kat Forrest22 January 2025

Working with Vault Booking has been an absolute delight! Their responsiveness is second to none, and they bring such a refreshing mix of professionalism and creativity to the table. They’re always full of great ideas that help make our processes smoother and more efficient. It’s clear they genuinely care about their clients and go above and beyond to provide exceptional service. I highly recommend it to anyone looking for a new bookkeeping team!

BK
Brooklyn Kiss8 April 2024

Exceptional Service at the Vault Bookkeeping Katie and her team at The Vault Bookkeeping truly offer exceptional service at affordable rates! Their friendly and professional approach, coupled with their meticulous attention to detail, quickly tidied up my books in just a month. I was amazed at how they made such a significant difference. Don't hesitate to reach out to Katie and her team if you're looking for top-notch bookkeeping assistance without breaking the bank!

TG
trina gebhard-anderson13 July 2022

You won't find a more professional firm than The Vault. Their systems are first class and they treat their clients with the utmost respect. Such a pleasure to work with

GH
Guy Hodgson29 June 2022

Where do I begin? The people at The Vault Bookkeeping are sharp (they told me things about ourselves that I didn't know); they're friendly (hint: they drink hot chocolate); and they're generous, and community minded (I'm not going to say how much they charged us). I'm pleased to give them five gold stars

EB
Ebonny Bill20 June 2022

Katie and her team were extremely professional and knowledgeable at every turn. The support in setting up our new business was a huge contributing factor to our success! Highly recommend.

Bookkeepers in Maitland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Maitland are compared.

RankProviderRatingReviewsOpen Sat.
1The Vault Bookkeeping - Xero Bookkeeper Hunter Valley (this page)★ 5,019No
2PLH Accountants Pty Ltd.★ 5,016No
3Beam Bookkeeping★ 5,05No
4Mobile Bookkeeping & Recruitment Pty Ltd★ 5,010No
5Switched On Bookkeeping Solutions★ 5,013No
Contact
+61249052585www.thevaultbookkeeping.com.au36 Church St, Maitland NSW 2320
Working hours
Monday08:30–16:00
Tuesday08:30–16:00
Wednesday08:30–16:00
Thursday08:30–16:00
FridayClosed
SaturdayClosed
SundayClosed