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H&R Block Tax Accountants - Mackay

H&R Block Tax Accountants - Mackay

4.2(43 reviews)See reviews ↓·Mackay

About the company

H&R Block Mackay is a long-term local family run business. Renae leads the team at the Mackay office. The Mackay office assists with individual and small business taxation and bookkeeping needs. The Mackay office offers individual tax returns, partnership tax returns, tax returns for share and property investors, late and multi year tax returns, amendments to prior year tax returns, second look assessment, and ATO audit assistance.

The Mackay office offers ABN registration, bookkeeping services, Business Activity Statements (BAS), small business tax returns, and sole trader and contractor tax returns. H&R Block offers a maximum refund guarantee: if an error entitles a client to a larger refund, the preparation fee is refunded and an amendment filed with the ATO, up to 2 years after the original notice of assessment. H&R Block offers a satisfaction guarantee: if services fall short, clients can stop the return from being lodged at no cost.

H&R Block's accountants are experienced and qualified. H&R Block's business services include accounting services, Single Touch Payroll, setting up a business, performance and KPI-tracking, ASIC compliance, cashflow and budgets, financial reporting, and business plans. H&R Block specializes in meeting the requirements of regulators such as ASIC and the ATO. H&R Block provides online, real-time access to business financial records and performance.

What customers say

Based on genuine customer reviews

In Mackay, this accounting practice handles individual tax returns, income tax help and broader tax preparation work, and the feedback gathered from clients centres on the consistency of that service over many years. Several customers describe staff members by name, with Dianne, Renee, Renae, Leeann and the wider team all drawing praise for professionalism and a caring manner. An observation shared by more than one reviewer is the way consultants take time to walk clients through the process, explaining applicable deductions and new insights clearly rather than rushing the appointment.

Reviewers frequently point to quick turnaround, efficient appointments and knowledgeable advice that helps them reach a favourable tax outcome on their lodgement. Long-standing clients note that they have returned year after year for their individual returns, and the friendliness of the staff is described as a defining feature of the experience. Attention to detail, patience with questions and a stress-free atmosphere are also noted, along with the sense that the team works hard on each client's behalf. The result is a picture of reliable, well-explained tax preparation delivered by approachable consultants in a comfortable setting, with the named accountants consistently credited for the care they bring to each return.

Accounting firmIncome tax help associationTax preparation
H&R Block Tax Accountants - Mackay — Customer photo

Reviews

Reviews are taken from publicly available sources.

AB
Andrew Bobeldyk10 July 2026

The whole team are amazing! I highly recommend!

KM
Kate Mulreany28 May 2026

Always have had good returns here - I’ve been coming here my whole life - I sore one review saying that this is a “creepy place “ - DISREGARD that weird human beings comment - that is far from the truth - all these women are hard working and very knowledgeable. They do their job and do their best to get the best possible outcome for their clients

AF
Amanda Furmage19 October 2025

Friendly staff and quick turnaround of your appointment.

TT
Tamica Tucker17 August 2025

Renee at H&R Block is the best! My husband and I have been going to her for years for our tax & she always does a great job, very professional, friendly and efficient. In and out quickly with the best possible return. Would definitely recommend!

TW
Tearra Williams13 August 2025

People are friendly enough and I got a good tax return, but it was all very rushed. Probably not even 15 minutes for an individual and business tax return for $435. I wasn't asked about any additional claims from last year, everything was just copied over and I have also realised that my bank account details weren't even confirmed with me. Even though I had called and booked in for an individual and business return, the ABN was skipped over (I usually get asked about this every year regardless what I had booked for) I had a few questions I wanted to ask regarding my business to make sure I was doing everything right but was pretty well rushed out the door Unfortunately, I dont think I will be returning.

PU
Peter Unger8 August 2025

Great service and friendly staff, very quick, and very knowledgeable. They do such a great job.👍👍👍

SA
Stacey Atkinson23 July 2025

🌟 Five-Star Review for H&R Block Mackay 🌟 I've been using H&R Block Mackay for several years now for my individual tax returns, and they’ve consistently exceeded expectations! Dianne, in particular, is an absolute gem—her professionalism, attention to detail, and warm approach make the whole tax process stress-free and even enjoyable. She truly knows her stuff and takes the time to explain things clearly, which I really appreciate. Whether it's a straightforward return or something a bit more complex, I always feel confident that I'm in great hands. The team is friendly, efficient, and genuinely committed to delivering top-notch service. Highly recommended if you're looking for a trustworthy and knowledgeable tax agent! 💼✅

Accountants in Mackay compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Mackay are compared.

RankProviderRatingReviewsOpen Sat.
1Ready Accounting★ 4,9135No
2DGL Accountants (Mackay) Pty Ltd★ 4,984No
3Taxation & Professional Services★ 5,022No
4CBG Partners★ 4,746No
5CE Smith & Co★ 5,03No
12H&R Block Tax Accountants - Mackay (this page)★ 4,243Yes
Contact
Working hours
Monday08:00–18:30
Tuesday08:00–18:30
Wednesday08:00–18:30
Thursday08:00–18:30
Friday08:00–18:30
Saturday08:00–14:00
SundayClosed